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IQS™3 Complete Installation Guide


Overview

Software Installation

Q-Port™3 Installation

Import Client files (Optional)

Import Library and Tools (Optional)

Import a Library Group (Optional)

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OVERVIEW:

The IQS™3 software disc contains the installation files for the IQS™3 program as well as the Q-Port™3 device. Also contained in the disc are recent library updates. All of the files found on the IQS™3 software disc may be copied to your desktop for ease of access. The IQS™3 system requirements are Windows Vista, 7 or 8. The IQS™3 will not run on Windows XP.

With the new system there is no longer any need to purchase "IQS Test Units" periodically to keep your system working, however, your computer must be connected to the internet at least once a month in order for the program to be automatically verified. The IQS™3 comes with 2 product licenses which means that the software may be installed on 2 computers which you own.

The new software contains an updated library with added tools and items. If you are a previous user of the IQS™ and have made changes to your library and tools in the 2.2.2 version, you have the option of importing these changes into the IQS™3 program by following the Import Library and Tools instructions. Likewise, you can import previous client data by following the Import Client Files instructions. It's recommended that you periodically save these client records to an external device to prevent loss of data. The IQS™3 program does not automatically replace the 2.2.2 program.

If you encounter any difficulties while attempting to set up the IQS™3 or for general questions and concerns please contact us by phone at: 801.772.3490 or by email:

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SOFTWARE INSTALLATION:

These instructions will show you how to install the IQS™3 on any Windows 7/8 computer. This process should take 15-30 minutes. No advanced knowledge of computers or the IQS is necessary.

First, make sure that the IQS™3 CD-ROM is inserted in your computer and that you’re connected to the internet. Locate and open the “IQS3 Software” disc on your computer. Open the folder labeled “IQS3 Installation Files”

Right-click the icon labeled "setup" which is found at the bottom of the list. Select "Run as Administrator" to launch the IQS™3 “InstallShield Wizard”. A security window may appear asking for you permission to proceed. Click “Yes”

When you have completed the InstallShield Wizard it will instruct you to install a sister program named “Crystal Reports” on your computer. Click “OK”

When you have completed the Installation Wizard for the Crystal Reports program, locate and double-click the IQS™3 program shortcut found on your desktop.

If you encounter an “Error 42” while attempting to open the IQS™3 program, right-click the IQS™3 shortcut and select, “Troubleshoot Compatibility > Try Recommended Settings > Test Program > Next > Save Settings”

An alert window will ask for your permission to continue. Click “Yes”. The IQS™3 program will now open.

A window will appear prompting you to activate your IQS™3 software. Click the button labeled “Activate IQS™3” and then “Activate Online”

Enter the ID number and password found on the outside of your installation disc. The password is case-sensitive.

During the activation and set up process you will be prompted twice to complete a form of personal information. The information in the first form is kept private and used solely for registration purposes.

The information in the second form will be used as contact information for your practice and will be printed on your session reports. The information in the second form can be edited as necessary by selecting “Program Options” from the Tools menu of the IQS™3 program.

Your IQS™3 software installation is complete. Before you can begin testing with the Q-Port™3 you will need to complete the "Q-Port™3 Installation"

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Q-PORT™3 INSTALLATION:

Important: If you are using a Windows 8 or 8.1 computer you must first configure it for unsigned device drivers before you can set up the Q-Port™3. The following instructions will walk you through the configuration and installation process. If you are using a Windows 7 computer you may go directly to the installation instructions.

CONFIGURATION (Windows 8):

Important: If you update your computer from Windows 8 to Windows 8.1, you will need to repeat the configuration and driver installation process according to these instructions.

From your Windows Start Menu, move your mouse to the upper right part of the screen. A side menu will pop up. Select the “Settings” icon.

Next, select “Change PC Settings” at the bottom of the menu.

From the left-hand side of the screen, select “General”. Scroll to the bottom of the right side of the screen and select “Restart Now” from the “Advanced Startup” section. Your computer will need to restart. Make sure these instructions are either printed out or available to you on another device while your computer restarts.

After a short time a menu will appear. From this menu select:

“Troubleshoot > Advanced Options > Startup Settings > Restart”

The computer will now restart and a boot menu will appear. From this menu choose “Disable Driver Signature Enforcement” by pressing the “7” button on your keyboard. Now your computer is ready to install the Q-Port™3.

CONFIGURATION (Windows 8.1):

Important: If you have updated your computer from Windows 8 to Windows 8.1, you will need to repeat the configuration and driver installation process according to these instructions:

From your Windows Start Menu, move your mouse to the upper right part of the screen. A side menu will pop up. Select the “Settings” icon.

Next, select “Change PC Settings” at the bottom of the menu.

From the left-hand side of the screen, select “Update and recovery” and then "Recovery." On the right-hand side of the screen select “Restart Now” from the “Advanced Startup” section. Your computer will need to restart. Make sure these instructions are either printed out or available to you on another device while your computer restarts.

After a short time a menu will appear. From this menu select:

“Troubleshoot > Advanced Options > Startup Settings > Restart”

The computer will now restart and a boot menu will appear. From this menu choose “Disable Driver Signature Enforcement” by pressing the “7” button on your keyboard. Now your computer is ready to install the Q-Port™3.

DEVICE DRIVER INSTALLATION:

Before installing the Q-Port™3 device on your computer, make sure the IQS™3 Software Disc is inserted and that your Q-Port device is connected to your computer.

Navigate to your desktop screen and right click the “Computer” icon. Select “Manage” from the dropdown menu which appears to access your device manager. If you are using a Windows 8 computer you may also locate your device manager by scrolling over the bottom left-hand corner of your desktop, right-clicking and selecting “Computer Management”. The “Device Manager” will be located in the left-hand column.

Once you have opened your device manager you will see a list of devices associated with your computer appear in the middle column. Locate and right-click the “IQS” device found under “Other” devices. Then, select “Update Driver Software…”

A window will open asking if you would like to do an auto-search or browse your computer for the software. Select “Browse”

Locate the “Device Drivers” folder by selecting “Computer > IQS3 Software > IQS3 Installation Files > Device Drivers”. Select “OK” and “Next”

An alert will appear warning you that the publisher of the driver software cannot be verified. Click “Install Driver Anyway”

Once you have successfully installed the driver software for the Q-Port™3, open the IQS™3 program. Select “Tools > Program Options > Probe Settings > Auto Detect”. Doing this allows the IQS™3 program to locate the port where the Q-Port is connected. Click “OK”

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IMPORT CLIENT FILES:

You may import existing client records into the IQS™3 program by following these simple instructions. If you are importing client records from one computer to another make sure you have a USB drive or other memory device available in order to transfer the necessary files.

Begin by locating the existing client data found at: "Computer > (C:) > Program Files > i2i > IQS > Clients"

Right-click and copy the "Clients" file. Paste the file either to your desktop or, if you are transferring the file to another computer, onto an external storage device.

On the computer which has the IQS™3 program installed, access the User Data folder located at : "Computer > (C:) > Users > Public > Public Documents > IQS3UserData"

Replace the "Clients" file with the one which you copied to your desktop or storage device. Your existing client files can now be accessed with the IQS™3 program.

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IMPORT LIBRARY AND TOOLS:

If you have edited your library or tools in a previous version of the IQS you may choose to keep these changes in the IQS™3 by importing your edited library file. The IQS™3 includes updated an library and new tools. If you choose to import your previous library these updates will be overridden. If you would like to merge the new library with your edited library you can do this by importing "Group Files" into the new IQS™3 library by following these instructions. If you are importing these files from one computer to another make sure you have a USB drive or other memory device available.

Begin by locating the existing library file found at: "Computer > (C:) > Program Files > i2i > IQS > Library.iql"

Right-click and copy the "Library.iql" file. Paste the file either to your desktop or, if you are transferring the file to another computer, onto an external storage device.

On the computer which has the IQS™3 program installed, access the User Data folder located at : "Computer > (C:) > Users > Public > Public Documents > IQS3UserData"

Replace the "Library.iql" file with the one which you copied to your desktop or storage device. Your existing library can now be accessed with the IQS™3 program.

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IMPORT A LIBRARY GROUP:

Merging an edited library with the updated IQS™3 library allows you to keep the changes you have made while being able to enjoy the benefits of the new IQS™3 library and tools. This process, depending on the extent of your library editing, may take 30 minutes to a few hours. You must have your changes saved as import files which can be imported into the IQS™3 program.

To import these files simply open the IQS™3 program, go to "Edit > Edit IQS Library > Tools > Import IQS Library Group" and locate the appropriate import file. Once the file has been imported you may organize it and make it visible from the drop down testing menu by using the "Create/Order Groups" window located in the middle of the IQS™3 Library Editor.

Importing a library group usually requires technical assistance. Please contact us by phone at: 801.772.3490 or email: for technical support and general questions.

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